Suomeksi | In English
RSS-feedNews
20.06.2010 - Customers service hours during the Midsummer day
Our customer service is closed the day before the Midsummer day 25.6.2010. Technical emergencies line is open normally.
SJR wishes happy Midsummer day for everyone!
SJR wishes happy Midsummer day for everyone!
23.12.2009 - Office Hours during Christmas and New Year
Our customer service is open normally between 21.22. - 23.12.2009 and closed on the Christmas Eve, Christmas Day and day after that. In the last week of the year we are open between 28.12. - 31.12.2009 , our customer service is closed on the new years day.
SJR wishes everyone merry Christmas and happy New Year.
SJR wishes everyone merry Christmas and happy New Year.
20.10.2009 - Our New Office Hours
We have extented our phone support hours. We are now also open in the evenings and on Saturday. Our new phone hours are from 8 - 20:00 between mo - fr and from 10 - 18 on Saturdays.
We aim to improve SJR;s availability also outside normal company office hours so we can answer your support requests even faster.
We aim to improve SJR;s availability also outside normal company office hours so we can answer your support requests even faster.
31.07.2009 - New website and admin panel
We have completely redesigned our website, both internally and externally and also made an English translation available. Our admin panel has also been re-designed to be better suited for present-day needs.
The new and very clear interface of our website and the re-organized content will make finding the necessary information much faster and easier than before. As a new feature our service user manuals have been divided into smaller sections and they are also available to be viewed directly from our homepages, if necessary they can still be downloaded in PDF format like before.
With the new website forming a more clear entity we aim to offer our present as well as the new customers a user experience which is even more pleasant than before and also make the most common questions and answers regarding our services easily available.
With the new admin panel, the customer can make MySQL databases and create MySQL users with more options available than before. We will be adding more new features to the admin panel in the near future, e.g. the option to create more than one user for the admin panel which can be limited to allow access only to certain parts in the admin panel. Also the option to monitor the billing status, paying the invoices or viewing the billing history will be available in the near future.
The new and very clear interface of our website and the re-organized content will make finding the necessary information much faster and easier than before. As a new feature our service user manuals have been divided into smaller sections and they are also available to be viewed directly from our homepages, if necessary they can still be downloaded in PDF format like before.
With the new website forming a more clear entity we aim to offer our present as well as the new customers a user experience which is even more pleasant than before and also make the most common questions and answers regarding our services easily available.
With the new admin panel, the customer can make MySQL databases and create MySQL users with more options available than before. We will be adding more new features to the admin panel in the near future, e.g. the option to create more than one user for the admin panel which can be limited to allow access only to certain parts in the admin panel. Also the option to monitor the billing status, paying the invoices or viewing the billing history will be available in the near future.
16.07.2009 - Our Server Solutions
We use IBM HS20 Blade servers with mirrored RAID1 SCSI or FLASH drives, redundant PSUs, system fans and routers. Our main storage unit has RAID6 which allows even two simultaneous hard disk failures without affecting uptime of the services or the data integrity. Our server room also has redundant cooling units and redundant power.
Web, mail and FTP servers use clustering and high-availability techniques. Clustering assures that sudden spikes in web traffic are divided to several servers which allows web pages to run fast despite of sudden or momentary load. High availability techniques direct the traffic only to servers which are currently available. This way in case of an individual server crashing the service can still operate normally.
Web, mail and FTP servers use clustering and high-availability techniques. Clustering assures that sudden spikes in web traffic are divided to several servers which allows web pages to run fast despite of sudden or momentary load. High availability techniques direct the traffic only to servers which are currently available. This way in case of an individual server crashing the service can still operate normally.
10.07.2009 - Our email support answers in less than 30 minutes
In the last 18 months, we have handled or answered all the email tickets during office hours in less than 30 minutes. Our phone support line has also been able to answer calls in a about 10 second delay.
We are one of the largest hosting companies in Finlad and keeping our customer service standards high despite of growth is a matter of high importance to us.
We are one of the largest hosting companies in Finlad and keeping our customer service standards high despite of growth is a matter of high importance to us.
14.06.2009 - Customers service hours during the Midsummer day
Our customer service is closed the day before the Midsummer day 19.6.2009. Technical emergencies line is open normally.
SJR wishes happy Midsummer day for everyone!
SJR wishes happy Midsummer day for everyone!
12.05.2009 - Customer service hours during the ascension day
Our customer service is closed on the ascension day and the friday after that (21-22.5.2009). Techical emergencies line is open normally.
28.04.2009 - Customer service hours during the May Day
Our customer service is closed on the May Day 1.5.2009. Technical emergencies line is open normally.
SJR Wishes everyone Happy May Day!
SJR Wishes everyone Happy May Day!
08.04.2009 - Customer service hours during the Easter
Our customer service is closed on Easter Friday and Monday 10.4 and 13.4. Technical emergencies line is open normally.
Customer service is open normally on the Maundy Thursday 9.4.
SJR Wishes Everyone Happy Easter!
Customer service is open normally on the Maundy Thursday 9.4.
SJR Wishes Everyone Happy Easter!
Get 10% discount of all new Hosting packages for the first invoice when the billing interval is 12 months or more.
.
